Privacy Statement
B & E HARRISON HOLDINGS PTY LTD trading as "Harrison Travel and Tours" (ABN 52 660 359 811), hereinafter referred to as "the Client" or "Harrison Travel and Tours".
This Privacy Statement explains how Harrison Travel and Tours collects, uses, stores and discloses personal information when you use our website, enquire about our services, request a quote, or book a private tour or transfer.
We are committed to handling personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What information we collect
We may collect personal information that you provide directly to us, including when you contact us by phone, email, WhatsApp, or through forms on this website.
- Name and contact details (such as phone number and email address)
- Travel and booking details (such as preferred dates, pickup and drop-off locations, passenger numbers, and itinerary preferences)
- Flight, cruise or transfer details where relevant to your booking
- Any other information you choose to share in an enquiry, quote request or message
How we use your information
We use personal information to respond to enquiries, prepare quotes, arrange and deliver tours and transfers, and communicate with you about your booking.
- Responding to enquiries and providing customer support
- Preparing quotes and confirming bookings
- Providing private tours, transfers and related travel services
- Sending service-related communications about your enquiry or booking
- Improving our website and services
- Meeting legal, accounting and regulatory obligations
How we share information
We do not sell your personal information. We may share information only where it is reasonably necessary to provide our services or where required by law.
- Service providers who help us operate our business (such as email delivery or website hosting), under appropriate arrangements
- Where you ask us to coordinate aspects of your travel with a third party
- Where disclosure is required or authorised by law
Website analytics
Our website may use analytics tools (including Vercel Analytics) to understand how visitors use the site. These tools may collect information such as pages viewed, approximate location derived from IP address, device type and browser information. This information is used in aggregate to improve the website experience.
Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Personal information is retained only for as long as needed for the purposes described in this statement, or as required by law.
Access and correction
You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date or incomplete. We will respond to reasonable requests within a reasonable time.
Contact us
If you have a question about this Privacy Statement or how we handle personal information, please contact Harrison Travel and Tours at harrisontravelsandtours@gmail.com or +61 412 684 373.
Updates to this statement
We may update this Privacy Statement from time to time. The current version will be published on this page.